Get ready for a wild one! Karen blows off some steam in this episode. After spending a lot of time and effort with a client, she was dismissed by the client with no explanation. Obviously it’s the client’s decision as to who represents them, but it’s basic common courtesy to explain your thinking to someone who has invested a lot of time and money into helping you find the perfect home for you, and who now will not be paid for it.
Real estate agents are people with families too! Consider this: Most people go look at houses after normal business hours and/or on weekends. That’s time people normally spend with their families. Every hour an agent spends with you is an hour they choose to spend away from their family. So yes, it’s the right thing to do to offer an explanation so to why you’re terminating your representation agreement.
You might say, “Well, that’s the lifestyle the agent chooses by their choice of profession.” True. It’s also true that wasted time is just a part of the cost of doing business. However, none of that is an excuse for you as a client to be rude.
Look, we get it. This industry is filled with real estate agents who will beg, badger, plead, and otherwise devalue themselves just to get your business. That’s not Karen or any of the other agents who we have in our referral network. If that’s what you want representing you, there are plenty of agents out there to choose from. However, if you want to work with someone who is authentic and real; if you will respect their time as much as they will respect your transaction, we want to hear from you!